Fitness Forever makes every effort to securely package and ship your order. However, despite our best efforts, the merchandise can still be damaged during transit. If you believe your order was damaged, please contact customer service to file a report. We have evolved since our inception, but our culture has remained strong. For us, the customer comes first. We take pride in our lightning-fast shipping and offer outstanding customer support.
You can exchange the item(s) as long as they are unopened within 7 days of the purchase date. The shipping charges for the product to be exchanged are to be paid by the recipient. Your item must be in its original, unused, and unopened condition to be eligible for exchange. We take pride in selling 100% original and authentic products and offer a money-back guarantee if the product is found to be counterfeit. When exchanging an apparel item, it must be unworn and unwashed, free of any signs of wear and stains.